Author name: Rachel Rahm

Doctor discussing healthcare options with patient

Three Tips to Help Pharmacy Boost HCAHPS Scores

Every pharmacy can, and should, be an active participant in helping its hospital achieve higher HCAHPS scores. Historically, physicians and nurses were considered the primary players in raising a hospital’s HCAHPS scores, but data supports that pharmacy can contribute in three key areas of patient satisfaction. What’s more, Deloitte research shows that hospitals with a […]

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Graphic of healthcare workers dealing with miscommunication issues.

The Real Cost of Miscommunication in Healthcare

Healthcare is a multi-trillion-dollar per year industry, and the cost of misdirected or outdated communications in the industry reaches into the billions. With shrinking Medicare, Medicaid and commercial insurance payments pushing organizations into the red, healthcare administrators and CEOs need viable alternatives for cutting costs. , Starting with how the three L’s—litigation, labor, and latency—there

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Pharmacy solutions designed to impact patient care

Pharmacy Technician Uses Drug Knowledge to Help Save Patient’s Life

Pharmacy technician Marjorie Grant was working a normal shift in the ER pulling medication histories, when she got called to a patient’s bedside. The woman came into Gerald Champion Regional Medical Center in Alamogordo, NM, holding her head in pain, feeling nauseous and faint. A nurse indicated that the woman had her medications in her

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Healthcare workers attempting to stop drug diversion.

Ways to Stop Pharmacy Drug Diversion in Your Hospital

It’s a sad fact that our country continues to grapple with an opioid crisis and drug diversion remains a related, wide-spread side-effect of that crisis. In fact, experts estimate that 94% of diversion incidents involved opioids. An astounding 47.2 million doses were lost to healthcare employee misuse and theft in 2018, according to the 2019

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A pharmacist with 340B services and pharmacy solutions

News Recap: Judge Stops Medicare Cuts to 340B

A federal judge recently ruled that Medicare cuts to 340B hospital reimbursements in 2018 and 2019 were not lawful and must be reversed. The ruling also requires administration officials at the U.S. Department of Health and Human Services (HHS) to reimburse hospitals for the monies withheld. U.S. District Judge Rudolph Contreras granted a permanent injunction

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A collaboration between nursing and pharmacy to solve a patient problem.

Ways to Improve Hospital Collaboration and Communication

Everyone working in healthcare knows that the connection between nurses and pharmacists remains a key element of patient care. These same people know that while it’s true both groups share a common focus on delivering quality patient care, they approach their jobs from different perspectives. The problem is, a poor relationship between nursing and pharmacy

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Team of local pharmacists hard at work

Drug Shortages: 5 Tips to Get the Medications Your Hospital Needs

It’s no secret that drug and supplies shortages continue to plague every hospital’s pharmacy operations. It’s a complex problem with several causes. In some cases, new medications that work better than older formulations become popular quickly and manufacturers have a hard time keeping pace with demand. In other instances, companies that made products in Puerto

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Hospital and healthcare workers working together to analyze data.

Accounting changes raise lease vs. buy questions for hospitals

One long-overdue update from the Financial Accounting Standards Board (FASB) may have a profound impact on hospital balance sheets. Known as ASU 2016-02 (Topic 842), the new ruling means leases must be recognized differently on an organization’s balance sheet than before. The last time lease guidance underwent such a significant change was 1976. For hospital

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Pharmacists and healthcare workers together for team photo.

Moments in Pharmacy: Compassion expands vaccination program for veterans

Pharmacists Going the Extra Mile The Soldiers’ Home in Holyoke, MA, keeps a limited formulary for vaccines. For this non-Medicare facility, this meant that either the pharmacy was not reimbursed for administering vaccines or the veteran had to absorb the cost of taking a taxi to a nearby pharmacy and paying out of pocket. Jerry

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