Pharmacy Consulting Services
CompleteRx provides practical ways to manage your pharmacy in the complex hospital environment. We take on the most challenging business and clinical aspects of pharmacy and successfully solve these problems with your team.
CompleteRx’s pharmacy consulting services help hospital customers identify savings opportunities, assure regulatory and accreditation readiness, and manage their 340B program. In addition, CompleteRx can provide project resources to assist with pharmacy informatics projects including:
- Smart pump library builds
- Barcode library builds
- Automated dispensing cabinet installations and upgrades
Pharmacy Cost Opportunity Analysis
Pharmacy operations represents 20% – 25% of the entire hospital supply chain expense and is typically the third largest department spend opportunity behind labor and SG&A expense. Medication costs continue to rise and drug shortages have become a growing worldwide issue. Pharmacists’ salaries represent one of the highest paid hourly positions on a hospital’s payroll. In addition, hospitals have made significant investments in automated dispensing technologies. Despite the millions of dollars invested in pharmacy operations, very few hospital leaders know their true pharmacy operating costs or have the reporting and metrics to properly benchmark and identify opportunities to reduce costs.
CompleteRx addresses these challenges with a Pharmacy Performance Assessment. Unlike other consulting firms, CompleteRx utilizes subject matter experts that actively manage and operate hospital pharmacies. The Pharmacy Performance Assessment is a deep dive assessment of pharmacy services. Upon completion of the review, customers receive a comprehensive report which includes:
- Current actual pharmacy operating costs
- Drug savings opportunity estimates
- Labor savings opportunity estimates
- Potential patient safety, compliance, and regulatory risks
- Pharmacy revenue cycle opportunities
On average, the CompleteRx Pharmacy Performance Assessment identifies savings opportunities ranging from 5% – 10% of total pharmacy operating costs.
340B Program Services
The 340B Drug Pricing Program generates significant savings for hospitals. Enrolling in the 340B program and maintaining compliance with HRSA requirements can be challenging and complex. CompleteRx understands your needs and can help.
340B Program Eligibility
CompleteRx can help you assess your 340B eligibility and if desired provide resources and expertise to assist you in the enrollment process.
340B Audit Services
CompleteRx provides audit services to help customers comply with 340B eligibility requirements. Our subject matter experts will provide an annual compliance audit of your 340B policies, procedures, and processes. In addition, CompleteRx will conduct monthly sampling of data transactions to ensure patients are not receiving duplicate discounts.
Pharmacy Informatics and Technology Services
Pharmacy informatics has become a new specialty within pharmacy and is developing rapidly. CompleteRx maintains a team dedicated to providing project resources to assist customers with pharmacy related technology projects. Example projects include:
- Automated dispensing cabinet assessment
- Automated dispensing cabinet upgrades and new builds
- Carousel shelving installations
- Supply cabinet installations
- Anesthesia cart installations
- Charge description master database scrub
- Smart pump library builds
- Barcode medication verification system library builds
Utilizing CompleteRx pharmacy informatics resources to manage your technology project shortens the implementation cycle and allows your staff to focus on patient care activities. Project services are billed separately based on customer need, at rates that are typically 30% less than industry averages.
Accreditation Readiness and Regulatory Compliance Services
Pharmacy services is one of the most regulated departments in your hospital. The pharmacy must comply with multiple regulatory bodies including CMS, HRSA, DEA, state board of pharmacy, EPA, OSHA, and NABP. Unfortunately, most hospitals realize they are non-compliant only after failing an accreditation survey or a diversion incident has been recorded.
The CompleteRx Accreditation Compliance Review provides customers a pro-active mechanism to evaluate your pharmacy’s state of compliance and evaluate the integrity of your controlled substance diversion policies. Our comprehensive review assesses compliance with over 200 pharmacy related service elements typically surveyed by the top three accreditation agencies in addition to DEA and state board of pharmacy regulations. Our subject matter experts review findings with the customer providing recommendations for corrective actions.
Why Choose CompleteRx Pharmacy Consulting Services?
Our mission statement, “Better care, Better Service, Through Innovation” reflects our drive to provide versatile and results-oriented services through customizable solutions and flexible contracting models. When you work with us, you get:
Tailor-made Solutions
At every step, we factor in your strategic goals, values and culture so that the project plan is uniquely suited to your specific needs. Plus, we conduct regularly scheduled project updates to ensure accountability.
Customer Culture
CompleteRx emphasizes teamwork between our employees and our customers. Our size and structure allow us to provide a level of customer service intimacy that large, bureaucratic organizations cannot. This is part of the reason why many of our original customers are still with us to this day.
Ready to reduce costs, optimize your pharmacy operations and ensure compliance and safety?
“As always, thanks so much for your help and support! You know me, I won’t miss an opportunity to tell you how great our team is – they led our system with MDI and COVID-19 protocols; they are checking inventory and scarfing up available meds; and these are only the things I know about (except they have offered to help screen visitors and employees, but that’s because they are good people, not because it’s the pharmacy’s job).”
– Dr. William Mills, Senior Vice President of Quality and Medical Affairs UAHS
Hospital Pharmacy Consulting
Expert guidance for pharmacy optimization, cost savings, and excellent patient care.
Holistic Pharmacy Solutions for Better Performance & Better Patient Care
Our team of seasoned experts provides extensive pharmacy consulting services tailored to your hospital’s unique challenges. We take a holistic approach, analyzing every aspect of your pharmacy operations to identify opportunities for improvement and innovation.
By combining our deep industry knowledge with collaborative strategies, we empower you to deliver exceptional patient care, optimize your resources, and enhance your overall pharmacy performance.
CompleteRx Hospital Pharmacy Consulting Services
Whether you’re seeking to optimize drug costs, ensure regulatory compliance, implement new technology, or fill interim leadership gaps, our tailored solutions deliver results.
Pharmacy Assessment
Complete Pharmacy Analysis to Identify Savings & Growth Opportunities
Our experts assess all aspects of your pharmacy operations. From staffing, clinical programs, inventory, technology, workflows, and much more, we pinpoint areas for improvement and potential revenue generation.
340B Consulting
Expert Guidance & Audit Support to Maximize 340B Program Benefits
We help hospitals navigate the complexities of the 340B drug pricing program, ensuring compliance, optimizing savings, and identifying areas for improvement.
Drug Cost Optimization
Strategic Initiatives to Reduce Drug Spend & Improve Patient Outcomes
Through formulary management, clinical program implementation, and inventory optimization, we help hospital pharmacies achieve significant drug cost savings while maintaining high-quality patient care.
Pharmacy Technology Consulting
Seamless Implementation & Optimization of Pharmacy Technology Solutions
Our licensed pharmacists provide expertise and support for implementing and optimizing pharmacy technologies, such as SMART pumps, barcode scanning, automated dispensing units, and more.
Interim Hospital Pharmacy Leadership
Experienced Leaders to Bridge the Gaps in Pharmacy Management
When you’re facing vacancies in critical pharmacy leadership roles, our licensed pharmacists can step in to oversee operations, ensuring compliance and maintaining progress on strategic initiatives.
Regulatory Compliance Assessment
Proactive Risk Mitigation & Corrective Action Planning for Pharmacy Compliance
We assess your hospital pharmacy’s compliance with state, federal, and accrediting body regulations, helping you identify and address risks before they result in penalties.
– What Our Clients Say –
I have been working with CompleteRx for 12 years. We needed to bring in experts to manage our operations, and they helped us improve our bottom line tremendously. They are excellent in their assessment and deliverables - and true partners.
I am so very grateful to the entire [CompleteRx] team for the professionalism and expertise you brought forward today and through the week. The [pharmacy] team is going to be equipped with the tools they need as we move forward, and that offers the greatest relief. From a safety standpoint, I am astonished that you were able to get here so quickly and implement a substantial degree of change. Thank you all so very much!
I would like to extend our thanks to you and your team following our [pharmacy performance] assessment. I have been involved with many operational assessments over the years, and I would have to say that this one was, by far, the most relaxed.
Why Choose CompleteRx Hospital Pharmacy Consulting Services?
With over 25 years of experience, serving 100+ hospitals across the US, our team of licensed pharmacy professionals combine industry-leading knowledge with a personal touch to create customized solutions that deliver measurable results.
Our mission of “Better Care, Better Service Through Innovation” drives everything we do, and our flexible, nimble team ensures you receive the dedicated support and attention you deserve. Experience the difference of a true partnership built on trust, where your goals are our priority.